Regional Human Resources Manager

About This Role

This role is responsible for managing regional human resources functions, focusing on employee relations, compliance, and training. This position ensures recruitment processes align with regional goals for non-billable overtime, Security Officer Turnover, and Account Manager Turnover.

Responsibilities

• Investigate, respond to, and document employee complaints, including potential legal issues and EEOC charges
• Monitor NBOT and work with Recruiters to find proactive solutions in staffing positions
• Monitor and assure compliance in hiring practices, personnel documentation, and other compliance items (e.g. licensing, performance evaluations)
• Train account managers and supervisors in employee relations, positive employment practices, and avoidance of legal issues
• Monitor employee terminations, assess documentation, and respond to the Department of Labor for unemployment claims
• Participate in employee retention and human capital management activities
• Coach Managers, HR designees, and others with HR responsibilities within a branch office
• Oversee employee relations and claims management activities, ensuring investigations are handled and documented appropriately
• Support the Regional HR Director and Legal team on sensitive investigations
• Assure compliance with programs regarding licensing, I-9s, leaves of absences, vacations, personnel file maintenance, status changes, performance evaluations, terminations
• Develop, in conjunction with Branch Manager/General Manager and HR Director, plans to reduce overtime and turnover
• Assist in development of managers through training on labor law, ER processes, and skills
• Improve work environment and employee relations through effective customer service and various measures
• Ensure that corporate policies are appropriately enforced and implemented
• Travel regularly throughout designated area to interact with personnel and investigate serious allegations

Requirements

• Understanding of multi-state employment law requirements
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Strong consultative, analytical, and problem-solving skills
• Professional, articulate and able to use good independent judgment and discretion
• Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients

Qualifications

• Bachelor's Degree in Human Resources or Business Administration or High school diploma or equivalent with a minimum of four (4) years of administrative, human resources, employee onboarding, and/or employee relations experience
• Minimum of two (2) years of administrative, human resources, employee onboarding, and/or employee relations experience

Nice to Have

• PHR certification

Skills

* Required skills

Benefits