Receptionist

About This Role

As a Community Associate, you will manage operational duties and provide administrative support to customers in a co-working space, ensuring their comfort and business needs are met.

Responsibilities

• Prepare the center for daily operations
• Assist customers with WiFi, package deliveries, and administrative inquiries
• Set up meeting rooms and AV equipment for customers
• Connect incoming calls to appropriate customers
• Process and verify service charges for accurate invoicing
• Sort and distribute incoming mail
• Respond to customer requests such as printing and invoice queries
• Address facility issues by opening service tickets
• Coordinate and support networking events, including creating e-invites and promotional materials
• Assist with showing prospects around the center and promoting memberships

Requirements

• Ability to manage multiple tasks
• Good communication skills
• Ability to build strong professional relationships and empathize with needs
• Ownership of problems and problem-solving skills
• Positive, enthusiastic, and adaptable
• Experience and confidence using MS Office and basic IT equipment
• Legally eligible to work in the country
• At least 18 years old

Qualifications

• 1+ years of customer service experience

Skills

* Required skills

Benefits