Receptionist

About This Role

Serve as the initial welcoming face for clients and ensure a smooth, professional experience by greeting visitors, handling inquiries, and performing various administrative duties. This role requires strong interpersonal skills, excellent organizational abilities, and a commitment to exceptional customer service.

Responsibilities

• Greet visitors as they enter the office
• Handle incoming calls professionally, taking messages and transferring calls
• Perform drug screenings as required
• Data entry of clients into appropriate software
• Attend court proceedings as a company liaison and complete necessary paperwork
• Install, remove, and maintain electronic monitoring devices
• Collect payments from clients, balance, and make deposits
• Ensure general cleanliness and organization of the reception area
• Perform various administrative duties such as handling mail, sorting, and filing documents
• Assist with scheduling appointments and meetings
• Answer general inquiries from visitors and clients

Requirements

• Basic knowledge of criminal justice procedures
• Excellent customer service skills
• Excellent communication skills
• Excellent problem-solving skills
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel)
• Ability to build rapport with individuals from diverse backgrounds
• High level of attention to detail
• Ability to work independently and as part of a team
• Must be at least 21 years of age
• Must pass a background check
• Must pass a drug screening
• Reliable source of transportation
• Valid auto insurance

Skills

* Required skills