Receptionist

About This Role

Serve as the initial point of contact for a skilled nursing facility, managing all incoming communications and inquiries while maintaining a professional and welcoming atmosphere. This role involves providing excellent customer service, directing visitors, and assisting with administrative tasks.

Responsibilities

• Provide excellent customer service as the first point of contact for all customers and callers
• Manage the facility phone system, including answering calls, directing them to the appropriate supervisor or department, and taking messages
• Screen internal team members and external vendors and visitors using the facility's screening system
• Greet visitors, sales people, families, and prospective residents, directing them to the lobby or appropriate supervisor
• Assist the Business Office Coordinator with administrative tasks such as filing, receiving payments, and directing new applicants/hires

Requirements

• High school diploma or associated degree
• General computer skills
• Outgoing personality with excellent interpersonal skills
• Desire to learn and help others

Qualifications

• High school diploma or associated degree

Skills

* Required skills

Benefits