Ramp Agent

About This Role

Provide essential under-wing ground support services for aircraft, including loading/unloading baggage and cargo, marshalling, and servicing water and lavatories, to ensure efficient airport operations and customer satisfaction.

Responsibilities

• Marshall aircraft during arrival and departure
• Unload passenger luggage and air cargo onto carts and/or dollies
• Unload wheelchairs and child strollers and deliver to designated location
• Provide special handling of luggage/cargo as required/directed
• Deliver passenger luggage to claim area and unload onto conveyor system
• Deliver air cargo to appropriate recipient
• Drive and/or operate ground support equipment (tow tractors, tow bars, belt loaders, container loaders, baggage tugs, etc.)
• Collect and load mail, live animals, wheelchairs, and child strollers onto aircraft
• Service aircraft water and lavatories
• Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found
• Report all equipment malfunctions to the appropriate supervisor/manager
• Comply with all federal, state, municipal, airport authority and carrier security requirements

Requirements

• Able to work in inclement weather
• Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
• Ability to lift heavy objects that could reach 70 pounds (32 kilograms)

Qualifications

• Previous ramp experience is a plus, but not required.

Nice to Have

• Previous ramp experience
• Good communication skills
• Language skills
• Excellent Health & Safety awareness