Publisher Account Manager

About This Role

This role involves owning, optimizing, and expanding a portfolio of publisher/affiliate accounts for a digital media company. The manager will apply industry expertise, strategic thinking, and cross-functional influence to maximize revenue, efficiency, and long-term partner value.

Responsibilities

• Own, optimize, and expand a portfolio of publisher/affiliate accounts by managing daily partner needs and driving long-term growth strategies
• Execute all campaign operations, including pacing, budgets, QA, creative testing, launches, and troubleshooting with 100% accuracy
• Analyze performance data across CTR, CPC, CPA, and ROAS to diagnose trends and deliver actionable recommendations
• Drive revenue and margin expansion by scaling high-performing partners, upselling new opportunities, and optimizing traffic quality
• Maintain clear, organized documentation and produce structured reporting that communicates insights, decisions, risks, and next steps
• Partner with media buying, analytics, creative, and product to resolve blockers, shape testing roadmaps, and refine processes
• Lead recurring partner communications that build trust, address issues quickly, and deliver strategic insights

Requirements

• Comfortable working Eastern Timezone hours and supporting ad-hoc partner or business needs outside standard hours
• Experienced in managing a direct response portfolio of accounts for a mix of channel types like email, newsletter, listicle, co-reg
• Demonstrated ability to interpret, diagnose, and act on performance data across KPIs (CTR, CPC, CPA, ROAS)
• Advanced communication, negotiation, and upsell skills with the ability to influence tactical decisions and strategic partner direction
• Highly proactive, growth-minded, and organized, able to manage complex workflows while driving long-term outcomes

Qualifications

• Minimum 3-5 years working directly with Publishers, Affiliates, and/or Advertisers in digital media, performance marketing, or lead generation

Skills

* Required skills

Benefits