Property Manager

About This Role

Manage the overall operations, maintenance, admissions, and profitability of one or more multifamily communities. This role involves leading a team, ensuring resident satisfaction and compliance with housing regulations, and contributing to the financial health of the properties.

Responsibilities

• Recruit, develop, and manage a successful team, encouraging individual and team accountability
• Plan weekly/daily office staff schedules and coordinate maintenance assignments
• Strategically plan and meet individual and community performance goals, including sales and marketing
• Assist in achieving maximum rent receivable collections and participate in fraud prevention programs
• Ensure exceptional customer service and timely address resident concerns
• Oversee staff in following safety principles and ensure community compliance with regulations
• Develop management and maintenance systems for effective operation and train staff
• Prepare and coordinate paperwork for renting or vacating housing units and maintain resident files
• Perform move-in/move-out, customer service, housekeeping, and emergency inspections
• Monitor lease violations and delinquent rent roll, initiating eviction process when warranted
• Prepare annual budgets, income projections, and strategic business plans
• Counsel residents not complying with policies and ensure appropriate notification of lease violations

Requirements

• High school diploma or equivalent
• 2+ years on-site property manager experience OR 3+ years supervisory experience in customer service
• Thorough knowledge of HUD rules and regulations for public housing management
• Knowledge of Fair Housing Laws, OSHA Standards, and local/state building codes

Qualifications

• High school diploma or equivalent required, Bachelor’s degree in Business, Public Administration, or Social Sciences preferred.
• Minimum of two (2) years on-site experience as a property manager, or three (3) years of supervisory experience in a customer service-related business.

Nice to Have

• Bachelor’s degree in Business, Public Administration, or Social Sciences
• Property Management designation

Certifications