Property Manager

About This Role

The Property Manager is responsible for the overall operations of a residential property, including financial performance, resident satisfaction, and team leadership. This role ensures efficient property operations, oversees various contracts, and maintains positive experiences for residents, associates, and clients.

Responsibilities

• Manage day-to-day property operations including resident satisfaction, retention, lease administration, rent collection, and delinquency management
• Oversee property P&L and property marketing in accordance with company standards
• Meet client expectations and provide excellent customer service
• Responsible for recruiting, interviewing, and hiring associates, as well as providing coaching and development
• Execute the strategic marketing plan to attract and retain residents
• Respond to resident complaints and serve as liaison to residents and the corporate office
• Manage property and associate safety records, property loss claims, and risk management initiatives
• Organize and implement site natural disaster and emergency evacuation plans
• Maintain professional and technical knowledge through workshops and publications

Requirements

• High school diploma
• 2-3 years of experience in property management
• 1-2 years of direct management experience
• Knowledge of resident rental lifecycle activities
• Valid driver’s license, clean driving record, and current auto insurance
• Strong organizational and time-management skills
• Strong interpersonal and communication skills
• Intermediate knowledge with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
• Ability to work independently, prioritize effectively, and handle confidential matters
• Excellent customer service skills

Qualifications

• High school diploma is required. Bachelor’s degree is preferred
• 2-3 years of experience in property management and 1-2 years of direct management experience are required.

Nice to Have

• Bachelor’s degree
• Real estate license
• Knowledge of Salesforce.com
• Prior experience in Yardi Voyager or equivalent system

Skills

* Required skills

Benefits