Property Manager

About This Role

This Property Manager position is responsible for the overall operations of a property, ensuring efficient operations, overseeing contracts, and providing an excellent experience for residents, associates, and clients.

Responsibilities

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards
• Meet client expectations and provide an excellent customer service experience
• Recruit, interview, provide corrective feedback, and hire staff
• Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
• Execute the strategic marketing plan to attract and retain residents
• Understand the operations guidelines established within the property management agreement
• Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
• Organize and implement site natural disaster and emergency evacuation plans
• Manage the property and associate safety records, property loss claims, and risk management initiatives

Requirements

• High school diploma
• 2-3 years of experience in property management
• 1-2 years of direct management experience
• Knowledge of resident rental lifecycle activities
• Valid driver’s license, clean driving record, and current auto insurance

Qualifications

• High school diploma is required. Bachelor’s degree is preferred
• 2-3 years of experience in property management and 1-2 years of direct management experience

Nice to Have

• Bachelor’s degree
• Knowledge of Salesforce.com
• Prior experience in Yardi Voyager or another equivalent system

Skills

* Required skills

Benefits