Project Lead Coordinator

About This Role

Mercor is seeking a Project Coordinator II to plan and manage functional testing schedules for international markets, communicate with diverse stakeholders, and improve workflows. This role involves independent decision-making under pressure and prioritization of internationalization bugs.

Responsibilities

• Plan and manage in-market functional testing schedules from test setup through execution to launch
• Communicate timelines and test results across key partners: International Testing Program Managers, Engineers, QA teams, Vendors, and Product Designers
• Communicate effectively with technical and non-technical stakeholders across multiple business units
• Set clear expectations for stakeholders and cross-functional partners
• Analyze current pain points in workflows and tools
• Provide suggestions for improvements and pilot implementation of new processes
• Make independent decisions and work well under pressure in the face of ambiguity and aggressive deadlines
• Prioritize, triage, and escalate i18n bugs
• Work with product teams to ensure fixes are done before launch

Requirements

• Ability to work independently while keeping cross-functional partners and stakeholders aligned
• Track record of getting products launched in a large set of locales
• Experience in task prioritization and problem-solving
• Solid understanding of challenges with developing products for international markets

Nice to Have

• Experience in QA, Project Management, User Research, or a similar role
• Familiarity with product and software development processes
• Relevant experience with i18n concepts and best practices
• Experience in hardware, augmented reality, virtual reality, advertising, or payments testing