Program Manager

About This Role

TekSynap is seeking a Program Manager to provide enterprise IT services for over 4,000 DON OA and OPNAV users, including program management, cybersecurity, databases, systems, and customer support. This role involves leading contract activities, serving as the primary point of contact, and ensuring compliance with ITIL-based management practices.

Responsibilities

• Provide overall leadership, direction, and control for all contract activities in support of DON OA IT Services
• Serve as the single authoritative Point of Contact (POC) between the contractor and Government for all contractual, technical, financial, and performance matters
• Exercise full authority to commit contractor resources, make binding decisions, and resolve issues on behalf of the contractor
• Develop, implement, and maintain the Program Management Plan (PgMP) and associated management processes
• Ensure all work is performed within cost, schedule, and performance parameters while meeting or exceeding required service levels
• Proactively identify risks, issues, and potential performance impacts, implement mitigation strategies, and brief the Government on status and resolution actions
• Lead program execution meetings, status briefings, and ad hoc reviews, providing clear, accurate, and actionable reporting
• Coordinate across all functional areas (cybersecurity, databases, help desk, systems engineering) to ensure integrated service delivery
• Ensure compliance with applicable DoD, DON, and DON OA policies, contract requirements, and ITIL-based management practices

Requirements

• Top Secret clearance
• PMP certification
• 10+ years federal IT program management experience
• Federal IT contract execution
• Stakeholder communication
• Cost, schedule, and performance control
• Risk and issue management
• ITIL-aligned management practices

Qualifications

• 10+ years federal IT program management experience

Skills

* Required skills

Benefits

Certifications