Program Manager

About This Role

Manage the successful execution, governance, and continuous improvement of DeepSeas' strategic service programs, acting as the operational backbone for the shared service MDR offering. Drive alignment across client engagements, delivery teams, and leadership to ensure consistent, efficient, and impactful program delivery.

Responsibilities

• Establish, maintain, and enforce standards for program execution, reporting, and quality assurance
• Track and mitigate program-level risks and issues to ensure smooth service delivery
• Coordinate the development and maintenance of integrated success plans across multiple client workstreams
• Lead program lifecycle activities including kickoff, onboarding, milestone tracking, and closure
• Monitor deliverables, dependencies, and timelines across active projects and initiatives
• Serve as the central coordination point between clients, delivery teams, finance, and leadership
• Represent the DeepSeas MDR platform in client discussions and strategic touchpoints
• Monitor staff availability, allocation, and utilization across engagements
• Support scoping, pricing, and Statement of Work (SOW) development
• Identify opportunities to optimize delivery models, tools, and methodologies

Requirements

• Program / project management experience across multiple large scale operations programs
• Enterprise technology consulting experience in a client facing role
• Exposure to cybersecurity and security operations programs

Qualifications

• Program/project management experience across multiple large-scale operations programs

Certifications