Product Specialist - Cabinetry Design

About This Role

Provide specialized technical product expertise in cabinetry design to outside sales and field partners. This role involves building strong client and vendor relationships, conducting site visits, and ensuring customer satisfaction through product knowledge and training.

Responsibilities

• Act as the subject matter authority for Cabinetry Design and provide consultative product selection recommendations
• Create and maintain consultative sales relationships with new and existing clients, including providing product suggestions and expertise, conducting client and job-site visits, and collaborating with partners at all levels to promote Ferguson products
• Develop and maintain relationships with outside sales, field technicians, and customers, ensuring their satisfaction with our products and services at all times
• Provide technical product knowledge and product training to customers and internal associates
• Assist in developing quotes for projects, including updating for product changes and adjusting for pricing-related issues
• Establish and foster strong vendor relations
• Monitor job throughout the lifecycle and through completion to ensure that any changes are accounted for and communicated
• Maintain customer job quotes, job correspondence, vendor pricing, and the job status
• Align inventory management goals and maintenance of job performance against job expectations
• Coordinate product delivery to job-sites
• Work with other branch personnel to ensure phenomenal customer service from the order to the delivery and beyond
• Continually improve product knowledge in order to promote a professional image in the field

Requirements

• 3+ years experience in Cabinet Design
• Strong proficiency with computer and software programs, including all Microsoft Applications
• Demonstrated interpersonal skills and ability to collaborate with people at multiple levels of the organization
• Ability to be flexible, adaptable, and multitasking skills needed, including the ability to prioritize multiple, urgent requests
• Proven time management and organizational skills
• Detailed and able to maintain a high level of accuracy
• Self-starter, creative problem solver, and self-sufficient

Qualifications

• 3+ years of experience in Cabinet Design

Nice to Have

• Experience with 2020 or Cyncly products
• Experience reading blueprints, specifications, or drawings
• Intermediate Excel skills, such as pivot tables

Skills

* Required skills

Benefits