Pro Customer Service/Sales

The Home Depot Toms River, NJ $17 - $19
Full Time Mid Level

Posted 1 month ago Expired

This job has expired

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About This Role

This role delivers an exceptional experience for professional customers, managing orders, providing product recommendations, and ensuring successful project outcomes while meeting monthly sales goals.

Responsibilities

  • Deliver an exceptional experience for professional customers including contractors, property owners, and commercial clients
  • Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions
  • Build and maintain professional relationships with Pro customers
  • Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations
  • Provide outstanding service based on unique project needs
  • Meet monthly sales goals and other metrics to drive sales in the store
  • Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge
  • Work collaboratively to maintain a clean, organized, and safe environment
  • Resolve delivery issues
  • Communicate Home Depot’s advantages over competitors
  • Monitor inventory and execute sales initiatives
  • Uphold the highest standards of customer service and safety

Nice to Have

  • Bilingual communication skills

About The Home Depot

Retail
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