PRN Front Desk Coordinator Azura Out Patient Surgery

About This Role

This role coordinates patient scheduling, pre-procedure communications, medical record management, EMR data entry, and acts as the front desk coordinator, greeting patients and managing calls and faxes. It ensures smooth administrative operations for Azura Out Patient Surgery.

Responsibilities

• Schedule and input all appointments in the scheduling module, ensuring pre-procedure/preoperative activities are scheduled or completed
• Manage patient cancellations, center cancellations, and additions to the schedule
• Print patient schedules and pull patient charts daily
• Greet all patients and visitors, obtain identification and insurance information to initiate the admissions process
• Assemble, file, and maintain patient medical and financial records confidentially and securely
• Complete the front-end billing procedure, ensuring all information is entered into the computer registration module
• Perform insurance verification and complete all required processes for prior authorizations or other payer actions
• Assist with patient transportation if the patient qualifies per Company Transportation Policy
• Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures
• Ensure accuracy when scanning and filing documents within 24 hours of a completed visit, including physician reports
• Communicate all changes about procedure and insurance directly to the patient record immediately
• Perform daily encounter checks to assure reporting accuracy
• Coordinate collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records
• Assure documentation of logs of medical record release
• Provide information for research or study projects involving patient care and utilization of services
• Oversee materials going in and out of the office, including inventory shipments and deliveries

Requirements

• 1-2 years related experience, preferably in a medical setting with insurance billing
• Proficient in the use of computers and related software such as Microsoft Office
• Excellent verbal and written communication skills
• Ability to handle several tasks simultaneously
• Ability to adapt to supporting software applications

Qualifications

• High School Diploma or an equivalent combination of education and experience, Associate Degree or higher preferred
• 1–2 years related experience, preferably in a medical setting with insurance billing

Nice to Have

• Associate Degree or higher

Skills

* Required skills