Principal IT Operations & Planning

About This Role

This role will serve as a strategic and operational partner to the CTO and executive leadership, focusing on driving execution across cross-functional IT initiatives. Responsibilities include overseeing strategic initiatives, leading high-priority projects, and providing data-driven insights through dashboards.

Responsibilities

• Oversee day-to-day execution of strategic initiatives, ensuring alignment with organizational goals and timely delivery of key milestones
• Act as a force multiplier for the CTO by managing follow-ups, tracking KPIs, and resolving blockers
• Lead or support planning and execution of high-priority projects
• Develop and maintain project plans, timelines, and stakeholder communications
• Coordinate across departments to ensure accountability and progress
• Build and maintain Excel-based dashboards to track operational performance, productivity, and strategic alignment
• Use Excel to consolidate data, create visualizations, and support executive decision-making
• Prepare briefing materials, agendas, and follow-ups for executive meetings
• Ensure that leadership is equipped with the right data and context to make informed decisions
• Facilitate collaboration across departments, ensuring that initiatives are well-coordinated and that dependencies are managed proactively

Requirements

• 5+ years in operations, project management, or strategic planning roles
• Proficiency in Excel, including pivot tables, charts, and dashboard creation
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with executive leadership and cross-functional teams
• Proficiency in PowerPoint for executive-level presentations

Qualifications

• BA/BS/bachelor’s degree
• 5+ years in operations, project management, or strategic planning roles

Skills

* Required skills

Benefits

Certifications