Practice Assistant I

About This Role

This role performs administrative and clinical support functions for a clinical service or physician practice, focusing on patient visit-related duties like scheduling and check-in/out.

Responsibilities

• Perform routine administrative and clerical duties related to a clinical service or physician practice office
• Make patient appointments and maintain appointment records
• Greet and assist patients
• Answer telephones, assist callers with routine inquiries, and schedule appointments
• File materials in patient folders and print appointment schedules
• Process patient billing forms and scan documents to patient medical record/LMR
• Call for patient medical records and laboratory test results
• Open and distribute mail or faxes
• Type forms, records, schedules, memos, etc., as directed
• Handle, screen and/or take messages related to prior authorizations, referrals, and verify registrations for accuracy

Requirements

• High School Diploma or Equivalent
• 0-1 year healthcare office experience
• Basic proficiency with all Office Suite
• Knowledge of office operations and standards including filing, copying, scanning, printing, and faxing
• Ability to use phone system and manage non-routine phone calls
• Effective written and verbal communication skills
• Ability to understand written documents and take accurate messages
• Well-organized with good time management skills

Qualifications

• High School Diploma or Equivalent
• 0-1 year healthcare office experience required

Skills

* Required skills