Pharmacy Technician

About This Role

Provide exceptional customer service and direct patient intervention in a pharmacy setting, assisting with dispensing medications and ensuring regulatory compliance to help customers live healthier lives.

Responsibilities

• Comply with local, state, and federal regulations regarding pharmacy operations
• Comply with and reinforce food safety, sanitation, and safety guidelines
• Understand and perform ordering functions with primary and secondary wholesalers
• Understand and follow company guidelines on computerized inventory management, control, and ordering of medications and supplies
• Maintain departmental standards, including keeping clean and organized work stations and customer waiting areas
• Count, measure, and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages, and company shrink guidelines
• Understand and follow company guidelines on the operation of the cash register and follow all cashier handling policies
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies

Requirements

• High School Diploma or GED
• Must be 18 years old
• Ability to handle highly confidential information
• Meets minimum state requirements to perform the functions related to the position

Qualifications

• High School Diploma or GED

Nice to Have

• Any previous comparable experience
• Any equivalent experience of a pharmacy clerk
• EPRN familiarity

Benefits