Pharmacy Technician

About This Role

This role supports the pharmacy team in delivering operational and service excellence, assisting patients and customers, filling prescriptions promptly and accurately, and ensuring smooth pharmacy operations.

Responsibilities

• Follow all company Standard Operating Procedures (SOPs) at each workstation to help pharmacists manage and improve patient health.
• Execute pharmacy workflow procedures at each pharmacy workstation (e.g., production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and providing caring service, including offering immunizations and other services.
• Complete basic inventory activities, such as putting away medication deliveries, cycle counts, and returns-to-stock.
• Contribute to a high-performing team, embrace a growth mindset, and be receptive to feedback.
• Remain flexible for scheduling and business needs, and be willing to travel to other stores in the market if needed.
• Comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
• Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and staffing offsite clinics) where allowable by law.
• Complete additional licensure and training to obtain Technician Immunizer status, if permissible, to support preparing and administering vaccines.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.

Requirements

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, including age, education, and licensure/certification.
• If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age.
• If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program.
• Ability to complete required company training program and satisfy all registration, licensing, and certification requirements according to State’s Board of Pharmacy guidelines.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Ability to concentrate on a task over a period of time and pivot quickly.
• Ability to confirm prescription information and label accuracy, ensuring patient safety.
• Active customer service and team orientation.
• Strong verbal and written communication skills.
• Ability to use math for problem-solving (e.g., determining dosage, day's supply).
• Ability to identify challenging patient or colleague interactions and choose appropriate actions.
• Ability to be mobile, remain upright for extended periods, lift, scan, bag items, reach overhead, and perform repetitive finger movements.
• Ability to express or exchange ideas by means of spoken word and receive detailed information through oral communication.

Qualifications

• High school diploma or equivalent, or actively enrolled in high school or high school equivalency program if state board of pharmacy does not mandate a minimum educational requirement.

Nice to Have

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store, and across the market in other locations, to meet business needs

Benefits