Pharmacy Technician

About This Role

This Pharmacy Technician role supports the pharmacy team in delivering operational and service excellence, serving as a primary contact for patients and customers. The technician ensures smooth pharmacy operations, accurate prescription fulfillment, and provides exceptional, caring service.

Responsibilities

• Follow all company Standard Operating Procedures (SOPs) at each workstation to help Pharmacists manage and improve patient health
• Adhere to pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
• Contribute to positive patient experiences by showing empathy and genuine care, creating personalized moments while serving patients
• Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
• Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Remain flexible for both scheduling and business needs, and contribute to a safe, inclusive, and engaging team dynamic
• Comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• Deliver additional patient healthcare services (e.g., immunizations, point-of-care testing, offsite clinics) where allowable by law and supported by training/certification

Requirements

• Comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• Be at least 16 years of age if no state minimum age requirement
• High school diploma or equivalent, or active enrollment in high school/equivalency program if no state educational requirement
• Ability to complete required training within designated timeframe
• Attention and focus to pivot quickly and confirm prescription accuracy
• Strong customer service and team orientation
• Effective verbal and written communication skills
• Mathematical reasoning for prescription calculations
• Problem-solving skills for challenging patient or colleague interactions
• Physical ability to stand for extended periods, lift up to 20 lbs, and perform repetitive tasks

Qualifications

• High school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Nice to Have

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store and across the market in other locations

Benefits