Pharmacy Technician

About This Role

This Pharmacy Technician role supports the pharmacy team in delivering operational and service excellence, assisting patients and customers with prescription fulfillment and providing caring service. Technicians play a critical role in supporting pharmacists to manage and improve patient health.

Responsibilities

• Follow all company Standard Operating Procedures (SOPs) at each workstation to help Pharmacists manage and improve patient health
• Adhere to pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
• Contribute to positive patient experiences by showing empathy and genuine care at pick-up, drive-thru, and over the phone
• Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
• Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Remain flexible for both scheduling and business needs, and contribute to a safe, inclusive, and engaging team dynamic
• Comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics)
• Complete additional licensure and training to obtain Technician Immunizer status and support preparing and administering vaccines
• Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions

Requirements

• Compliance with any state board of pharmacy requirements or laws governing the practice of pharmacy
• Ability to complete required training within designated timeframe
• Attention and focus to concentrate on tasks and pivot quickly
• Customer service and team orientation skills
• Communication skills (verbal and written)
• Mathematical reasoning ability
• Problem resolution skills

Qualifications

• High school diploma or equivalent, or be actively enrolled in high school or high school equivalency program if state board of pharmacy does not mandate a minimum educational requirement

Nice to Have

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store and across the market in other locations

Benefits