Payer Sales Development Representative

About This Role

Launch a career in healthcare sales by engaging leading payer organizations to drive growth and transform healthcare through innovative solutions. This role focuses on identifying, initiating, and advancing conversations that accelerate athenahealth's expansion in the payer market.

Responsibilities

• Conduct targeted outreach to payer organizations through tailored emails and calls aligned with payer structure and strategy
• Research payer organizations to understand their markets, provider networks, and strategic priorities before engagement
• Engage payer executives and operational leaders with consultative messaging that uncovers workflow inefficiencies
• Manage and maintain accurate records in Salesforce, ensuring clean notes, strong handoffs, and pipeline hygiene
• Collaborate cross-functionally with sales, product, and provider teams to align messaging and strategy
• Handle objections professionally, particularly around existing solutions or provider-side focus, to advance conversations
• Support sales team initiatives by providing market insights and feedback from payer interactions
• Assist in refining outreach messaging based on engagement data and payer feedback
• Participate in team meetings and training sessions to deepen healthcare and payer knowledge
• Contribute to the development of sales collateral tailored to payer audiences

Requirements

• 1 to 2 years of experience in sales, healthcare, or related fields
• Demonstrated understanding of payer operations including claims, prior authorization, eligibility, remittance, and value-based care basics
• Familiarity with payer pain points such as administrative burden, provider abrasion, data accuracy, and interoperability challenges
• Comfort with healthcare acronyms and workflows to engage in credible, consultative conversations
• Strong communication skills with the ability to engage executive-level payer leaders
• Experience or aptitude for targeted prospecting, account research, and objection handling
• Proficiency with CRM tools, preferably Salesforce
• Data-driven approach to sales development
• Ability to work in a hybrid environment based in Boston, Austin, or Atlanta

Qualifications

• 1 to 2 years of experience in sales, healthcare, or related fields

Skills

* Required skills

Benefits