Patient Safety Specialist

About This Role

Serve on the institutional Patient Safety Event Team, reviewing adverse and near-miss events to facilitate systematic analysis, determine root causes, and develop strong action plans to mitigate risk across Michigan Medicine.

Responsibilities

• Respond to adverse and near-miss events as a member of the Safety Event Management Team.
• Review safety events for trends or system concerns and make recommendations that guide adverse event analysis and documentation.
• Facilitate team review of adverse events to ensure accurate analyses, establish root causes/system issues, and develop action plans to prevent recurrence of harm.
• Communicate with clinical management and administration regarding institutional impact of system improvement strategies.
• Conduct educational training and coaching on clinical safety and patient safety topics.
• Lead and participate in patient safety efforts for the health system.
• Coordinate the development, implementation, and administration of programs, projects, and activities.
• Provide staff support to executive groups, including coordination of agenda and assistance in preparing and reviewing materials.
• Manage, perform, and complete moderate to complex projects, assembling project teams and developing schedules.

Requirements

• Clinical background
• 2-5 years of project management, performance improvement, or patient safety experience
• Ability to reliably attend virtual meetings
• Excellent communication skills, including experience facilitating teams
• Excellent written, oral, and presentation skills
• Knowledge of health care delivery
• Ability to analyze data for patient safety and areas of potential improvement
• Ability to manage multiple competing priorities
• Demonstrated knowledge of system-level thinking and root cause analysis

Qualifications

• Bachelor's degree or equivalent experience in Nursing or an Allied Health field
• 2-5 years of project management, performance improvement, or patient safety experience.

Nice to Have

• Experience as a high-level health care professional with clinical knowledge of health care delivery
• Enthusiasm and self-initiative for making a difference in quality of care
• Demonstrated project management or performance improvement success in a complex patient care environment
• Additional certification such as CPHQ, CPPS, or Lean/Six Sigma
• Patient safety training through healthcare collaborative, hospital training program, or IHI Open School
• Demonstrated knowledge of high reliability
• Knowledge of University policies, rules and regulations
• Knowledge of UMH/MM policies/procedures and organizational structure

Skills

* Required skills

Benefits