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Registers patients accurately and efficiently, ensures complete and accurate charts, and verifies insurance coverage. This role focuses on providing exemplary customer service and supporting the healthcare team.
Responsibilities
- Interview patients at workstation or at bedside to obtain all necessary account information
- Provide exemplary Customer Service
- Ensure charts are completed and accurate
- Verify all insurance and obtain pre-certification/authorization
- Calculate and collect patient liability amounts
- Ensure all necessary signatures are obtained for treatments
- Process patient charts according to paperwork flow needs and established productivity standards
- Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information
- Assign Insurance Plans (IPlans) accurately
- Verify insurance benefits and determine pre-certification/authorization status
Requirements
- 1 year of related experience (preferred, but implied as a must-have for entry-level)
- Proficiency in Microsoft Office applications
Qualifications
- 1 year of related experience preferred
Skills
Microsoft Office
*
* Required skills
Benefits
Flexible spending accounts
Identity Theft Protection
401(k) Plan with 100% match on 3% to 9% of pay
Comprehensive medical coverage
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Colleague recognition program
Behavioral health coverage
Free telemedicine services
Free AirMed medical transportation
Employee Health Assistance Fund
Rollover assistance services
Pet insurance
Dental benefits
Prescription drug coverage
Supplemental health protection plans
Legal counseling
Life coverage
Moving assistance
Consumer discounts through Abenity and Consumer Discounts
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Retirement readiness services
Disability coverage
Vision benefits
Adoption Assistance
Preferred banking partnerships
Auto and home insurance
Long-term care coverage
Fertility and family building benefits with Progyny
Education assistance (tuition, student loan, certification support, dependent scholarships)
Free counseling services
Referral services for child, elder and pet care
About HCA Healthcare
HCA Healthcare operates 186 hospitals and 2,400+ sites of care, with Physician Services playing a crucial role as the main entry point for patients.
Healthcare
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