Patient Coordinator

About This Role

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations within a physical therapy setting. This role bridges patient care with administrative excellence.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals
• Maintain and update patient records with accuracy and confidentiality
• Assist with front desk operations, answering phone calls, and managing inquiries
• Work closely with clinicians and administrative staff to enhance patient experience
• Ensure a welcoming and organized clinic environment

Requirements

• High school diploma or equivalent
• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Qualifications

• High school diploma or equivalent
• Minimum of 1 year experience in a healthcare or medical office setting

Nice to Have

• Additional education in healthcare administration

Skills

* Required skills

Benefits