Patient Account Representative

About This Role

This role coordinates all financial aspects of patient accounts, assisting with financial counseling, billing, and collection of accounts within a cardiology clinic.

Responsibilities

• Distribute, sort, and forward accounts
• Process claims
• Manage patient accounts and follow up with issues
• Handle patient inquiries
• Perform other duties as needed

Requirements

• High School diploma or equivalent
• Knowledge of medical/insurance billing procedures (Medicare and Medicaid)
• Excellent written and verbal communication skills
• Self-directed
• Excellent customer service skills
• Proper phone etiquette

Qualifications

• High School diploma or equivalent
• None required, preferred experience includes balancing accounts, compiling statistics, inputting data, and researching information.

Nice to Have

• Experience balancing accounts
• Experience compiling statistics
• Experience inputting data in computer programs
• Experience researching information