Part Time Fulfillment Associate

About This Role

Fulfill customer orders by accurately picking, staging, and inspecting items, while operating powered equipment and maintaining inventory accuracy. Provide excellent customer service and support a safe, organized environment.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time
• Keep staging areas clean, organized, and safe
• Deliver excellent service through high quality item selection, order validation, and customer assistance
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) while following safety requirements
• Support inventory accuracy using the Orders App, maintaining SIMS compliance, and resolving short picks
• Complete administrative, maintenance, and readiness tasks such as audits and order follow-ups
• Report safety or theft concerns promptly
• Achieve daily job responsibilities with a customer-first mindset, strong communication and teamwork skills

Requirements

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (or ability to obtain)

Nice to Have

• High school diploma or GED
• 6 Months of Retail experience
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer
• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Skills

* Required skills

Certifications