Parking Lot Attendant

About This Role

The Parking Lot Attendant assists customers with parking at the Iowa Events Center, handling cash and credit transactions, and ensuring smooth parking operations during events. This on-call, per-event position requires excellent attendance and customer service skills.

Responsibilities

• Greet and direct customers entering parking lots
• Communicate parking information to the public
• Sell parking tickets
• Accept cash or credit payment and provide correct change
• Use credit machine with PIN and building codes
• Work in a variety of parking locations and positions
• Document all cars going through booth as assigned
• Balance cash drawer at the end of shift as assigned
• Park cars quickly and efficiently
• Monitor lot during events, contacting supervisor as issues arise
• Provide positive and friendly experience to all customers
• Set up A-frame signs, parking cones, and reserved parking signs
• Identify and problem solve parking issues, preventing them when possible
• Provide excellent customer service assistance to internal and external clients

Requirements

• Ability to work independently and as part of a team
• Ability to function in a fast-paced, high-pressure environment
• Ability to work flexible schedule including long hours, nights, weekends and holidays
• Ability to communicate clearly in English
• Comfortable working with the public
• Strong interpersonal and communications skills

Qualifications

• High school diploma or equivalent preferred

Skills

* Required skills

Benefits