Outpatient Treatment Coach

About This Role

Guide and support patients through outpatient mental health treatment in a compassionate, structured clinical setting. Provide consistency, encouragement, and a calming presence throughout care sessions. This role is ideal for individuals wanting meaningful work helping others, with customer service, hospitality, or caregiving experience highly valued.

Responsibilities

• Support patients during scheduled outpatient treatment sessions
• Provide consistency, encouragement, and a calming presence throughout care
• Help create a welcoming, respectful, and supportive clinic environment
• Provide one-on-one support to patients during outpatient treatment sessions
• Operate and monitor treatment equipment (training provided)
• Encourage patients using positive tools such as goal-setting, journaling, and mindfulness
• Maintain accurate treatment records and communicate clearly with medical staff
• Ensure each patient experience is professional, supportive, and respectful
• Follow clinic protocols, safety standards, and compliance requirements

Requirements

• 2+ years of full-time professional experience in any field
• Clear, professional verbal and written communication skills
• Strong empathy, patience, and emotional awareness
• Reliable, punctual, and receptive to coaching
• Authorized to work in the United States
• Ability to pass a background check and drug screening

Qualifications

• 2+ years of full-time professional experience in any field

Nice to Have

• Experience in customer service, hospitality, education, retail, or caregiving
• Interest in mental health, wellness, or patient support
• Comfort working closely with individuals in a clinical or service setting

Benefits