Order Fulfillment Associate

About This Role

The Order Fulfillment Associate is responsible for executing general warehouse and digital fulfillment activities, including picking merchandise, verifying counts, and operating equipment. This role supports all digital initiatives like BOPIC, Curbside, Express Pay, and Ship from Club, ensuring timely order fulfillment and maintaining club standards.

Responsibilities

• Pull merchandise from a pick list
• Move merchandise from sales floor to staging area
• Utilize handheld scanner device (RF) to pick and verify orders and update merchandise locations
• Communicate problems with inventory, equipment, and expired/short-dated items
• Ensure all orders are picked in a timely manner to meet productivity requirements
• Securely package orders in accordance with standard operating procedures
• Maintain a clean and organized OMNI space and perform general housekeeping duties
• Process returns to the club and determine handling method
• Adhere to all club policies and procedures, including dress code standards
• Meet OMNI productivity expectations regarding service level agreements (SLAs), metrics, and goals

Nice to Have

• Previous order pulling experience
• Big box/wholesale retail experience
• Previous RF scanner experience

Skills

* Required skills

Benefits