Operations Associate

About This Role

The Operations Associate supports the daily operations of the store by managing back-of-house processes, ensuring inventory accuracy, and assisting the sales team to provide an exceptional client experience.

Responsibilities

• Support daily operations, including receiving, tagging, and replenishing merchandise
• Perform regular cycle counts to reduce shrink and improve inventory accuracy
• Ensure all product movement is performed without error and packaged to company standards
• Arrange all inbound and outbound shipping, including client-facing orders and inter-boutique transfers
• Maintain appropriate files with documentation regarding movements
• Support execution of Visual Merchandising directives and ensure VM standards are maintained
• Partner with store leadership on inventory reporting and recommend resolutions for issues
• Communicate and collaborate with corporate partners regarding product needs or operational concerns
• Manage and maintain adequate supply levels, including packaging materials
• Support the team by promptly locating and retrieving alternate sizes, colors, and styles
• Support store leadership in maintaining boutique standards with regards to maintenance needs and facilities management
• Consistently demonstrate product knowledge to support overall store operations
• Support managerial objectives including opening and closing the store and cash handling
• Support the physical inventory process in partnership with store leadership

Requirements

• High School Diploma
• 3-5 years’ experience in an operations-focused role
• Experience working in an elevated retail or hospitality environment
• Strong organizational and communication skills
• Proficiency in POS systems, Microsoft Office, Outlook, and Excel
• Proficiency with inventory platforms
• Ability to stand for multiple hours and lift up to 40 pounds without assistance
• Ability to work a flexible schedule including weekends and holidays

Qualifications

• High School Diploma required
• 3-5 years’ experience in an operations-focused role

Nice to Have

• Familiarity with RFID technology

Skills

* Required skills