Office Services Specialist
Posted 2 weeks ago
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This role provides essential operational support in a legal office, focusing on document management, high-volume equipment operation, and maintaining office services. The specialist ensures efficient workflow and handles sensitive information with precision for legal staff.
Responsibilities
- Operate high-volume copy machines and perform binding/finishing work
- Handle highly sensitive and confidential documents under tight deadlines
- Operate high-volume scanners and image handling software
- Inspect convenience copiers daily, clear paper jams, and report issues
- Maintain records for management reports and supply inventories
- Distribute office supplies, faxes, and mail
- Calculate charges for jobs performed and maintain billing logs
- Respond to and coordinate service calls required by customers
- Perform filing duties, including purging and archiving old documents
- Perform shipping/receiving duties
- Use bindery and finishing equipment (shrink-wrap machine, paper cutter, hole driller, jogger, tape machine, stackers, stapler, scales)
- Perform scanning, file conversion, file naming, and FTP transfers
- Manage electronic file tables of contents and perform OCR tasks
- Provide professional-level support to legal staff (secretaries, paralegals, associates, partners)
Requirements
- High school diploma, GED, or equivalent work experience
- Completion of Ricoh Legal training within 90 days of hire
- Proficiency in MS Office Suite
- Strong customer service, communication, and interpersonal skills
Qualifications
- High school diploma, GED, or equivalent work experience
- Minimum of 1 year of experience in the legal industry strongly desired; related copy job experience preferred.
Nice to Have
- Minimum of 1 year of experience in the legal industry
- Related copy job experience
- Valid driver’s license and auto insurance (may be required)
- Technical aptitude with printers, copiers, postage machines, and office equipment
- Knowledge of shipping/receiving procedures
- Basic electronics knowledge
Skills
* Required skills
Benefits
About RICOH COLOMBIA
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. They empower digital workplaces by enabling individuals to work smarter from any location and harness the power of in...