Office Coordinator

About This Role

The Office Coordinator is accountable for the daily operations of a solo-person site, responsible for performing contracted office services including copy, courier, print, hospitality, imaging, and mail services. This role involves operating office equipment and managing daily functions to achieve service level agreements.

Responsibilities

• Perform daily operations of a mail room, copy center, or scanning facility, including operating office equipment
• Handle daily formal contact with customers
• Implement and manage RICOH Service Excellence Programs
• Maintain daily routine functions such as creating/completing work orders, contractor monitoring, inspections, and reporting facility issues
• Manage office supply inventory re-ordering and conference room/A/V equipment coordination
• Collect and provide data to leadership and customers, including completing monthly reports

Requirements

• High school diploma or GED
• 1+ years of experience in a related field (B2B and/or technical)
• 1+ year customer-facing work experience
• Demonstrated knowledge and understanding of technology
• Tactical thought processing
• Ability to present to a small group
• Moderate problem-solving skills
• Basic customer service skills
• Basic technical aptitude
• Basic written and verbal communication skills

Qualifications

• High school diploma or GED
• 1+ years of experience in a related field (B2B and/or technical) and 1+ year customer-facing work experience

Skills

* Required skills

Benefits