Occupancy Specialist

About This Role

The Occupancy Specialist will manage resident records and accounts receivable, ensuring compliance with housing program regulations and providing technical assistance to residents regarding eligibility and rent schedules.

Responsibilities

• Provide information to participants and applicants of housing programs
• Provide technical staff assistance
• Assess eligibility, analyze income and assets
• Set up and maintain resident records and accounts receivable systems utilizing Real Page Software or successor programs
• Perform general clerical functions and office duties
• Assist Administrator in scheduling interviews with applicants; preparing all leasing documents for signatures
• Evaluate prospective residents' financial profiles and determines rent schedules
• Receive information from tenants in order to initiate and follow through with all aspects of resident recertification and interim recertification
• Comply with agency regulations such as HUD, tax credit, state housing authorities, RHCP regarding notification, verification and record keeping
• Determine clients' initial and continuing eligibility for housing programs
• Perform office duties such as running resident reports, community activities, and other administrative functions
• Interact daily with residents, accommodating their requests in a friendly and courteous manner

Requirements

• Must have HUD and/or Tax Credit (LITHC) recertification experience

Qualifications

• High School Diploma or equivalent, Bachelor’s degree preferred
• Prior office experience with affordable housing property management preferred or any equivalent combination of education and experience

Nice to Have

• Prior office experience with affordable housing property management

Skills

* Required skills

Benefits

Certifications