Occupancy Specialist

About This Role

This role is responsible for setting up and maintaining resident records and accounts receivable systems for affordable housing programs, ensuring compliance with agency regulations like HUD and tax credits. The specialist will assess eligibility, analyze financial profiles, and manage resident recertification processes.

Responsibilities

• Set up and maintain resident records and accounts receivable systems using Real Page Software
• Provide information to prospective residents and assist in scheduling interviews with applicants
• Prepare all leasing documents for signatures
• Evaluate prospective residents' financial profiles and determine rent schedules
• Receive information from tenants for resident recertification and interim recertification
• Comply with agency regulations (HUD, tax credit, state housing authorities, RHCP) regarding notification, verification, and record keeping
• Determine clients' initial and continuing eligibility for housing programs
• Perform office duties such as running resident reports, community activities, and other administrative functions
• Interact daily with residents, accommodating their requests in a friendly and courteous manner

Requirements

• HUD recertification experience
• Tax Credit (LITHC) recertification experience

Qualifications

• High School Diploma or equivalent, Bachelor’s degree preferred
• Prior office experience with affordable housing property management preferred

Nice to Have

• Prior office experience with affordable housing property management

Skills

* Required skills

Benefits

Certifications