NICU Care Manager (RN)

About This Role

The NICU Care Manager (RN) develops, assesses, and facilitates complex care management activities for primarily physical needs members within the NICU Care Management Team to provide high quality, cost-effective healthcare outcomes. This role involves creating personalized care plans and educating members and their families.

Responsibilities

• Evaluate member needs, barriers to care, and social determinants of health to recommend and facilitate optimal outcomes.
• Develop ongoing care plans/service plans and collaborate with providers to identify resources for members' unmet needs.
• Identify problems/barriers to care and provide appropriate care management interventions.
• Coordinate between the member, family/caregivers, and care provider team to ensure person-centered care.
• Provide ongoing follow-up and monitoring of member status and progress towards care plan goals.
• Offer resource support for local services such as employment, housing, and independent living.
• Facilitate care management and collaborate with providers to ensure timely access to care.
• Conduct telephonic, digital, home, and/or other site outreach to assess member needs.
• Collect, document, and maintain member information and care management activities to ensure compliance.
• Provide education to members and their families/caregivers on disease processes, care gaps, and healthcare benefits.

Requirements

• Degree from an Accredited School of Nursing or a Bachelor's degree in Nursing
• 2-4 years of related experience
• RN - Registered Nurse - State Licensure and/or Compact State Licensure

Qualifications

• Degree from an Accredited School of Nursing or a Bachelor's degree in Nursing
• 2-4 years of related experience

Benefits