National Security Portfolio Manager- Entertainment

About This Role

Manage a portfolio of enterprise security accounts for a global entertainment client, building strong relationships with corporate security executives and leadership across multiple states. This role involves ensuring service delivery, managing financial performance, and mitigating security risks through the development and implementation of security protocols.

Responsibilities

• Develop and nurture relationships with enterprise clients and branch teams, ensuring service level delivery and customer satisfaction through in-person and virtual meetings
• Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
• Analyze, report, and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform
• Identify and mitigate security risks, develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
• Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management
• Collaborate with sales, marketing, and field leadership to lead contract renewal or rebid processes

Requirements

• Bachelor's degree in Criminal Justice, Business or a related field with at least three (3) years of management experience in a high-workforce environment or service industry OR Associate's degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry OR High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
• Minimum of two (2) years of account management experience driving customer solutions
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
• Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
• Results-oriented problem-solving skills
• Proficiency in web-based applications and computer systems, including Microsoft Office and Business Intelligence (BI) tools
• Dynamic networking skills

Qualifications

• Bachelor's degree in Criminal Justice, Business or a related field
• 3+ years of management experience in a high-workforce environment or service industry, 2+ years of account management experience, and 2+ years of experience driving operational and financial metrics

Nice to Have

• Military veteran, law enforcement, or contract or proprietary security services experience
• Experience supporting entertainment client

Skills

* Required skills

Benefits