National Security Portfolio Manager

About This Role

Manage an enterprise account portfolio for the world's largest logistics company, building strong relationships with corporate security executives and driving operational and financial performance. Collaborate with internal teams to ensure service level delivery, mitigate security risks, and achieve financial targets.

Responsibilities

• Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings
• Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
• Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
• Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
• Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets
• Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process

Requirements

• Bachelor's degree in Criminal Justice, Business or a related field with at least three (3) years of management experience in a high-workforce environment or service industry OR Associate's degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry OR High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
• Minimum of two (2) years of account management experience driving customer solutions
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
• Proficiency in web-based applications and computer systems, including Microsoft Office and Business Intelligence tools for metrics analysis, reporting, automation, and presentations

Qualifications

• Bachelor's degree in Criminal Justice, Business or a related field
• 3+ years of management experience in a high-workforce environment or service industry

Nice to Have

• Military veteran
• Law enforcement experience
• Contract or proprietary security services experience

Skills

* Required skills

Benefits