Merchandise Associate

About This Role

Deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store environment. This role supports daily operations, merchandising, and loss prevention standards within the store.

Responsibilities

• Role model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor
• Initiate and participate in store recovery as needed throughout the day
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs

Requirements

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors

Qualifications

• Entry level

Nice to Have

• Retail customer experience preferred

Benefits