Member Services Representative

TEKsystems Minneapolis, MN $25 - $70
Contract Entry Level 2+ years

Posted 1 week ago

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About This Role

This role involves handling 50-70 inbound calls daily from members regarding their health insurance plans. The representative will address questions concerning coverage, copayments, premiums, network details, and deductibles.

Responsibilities

  • Handle 50-70 inbound calls per day from members
  • Answer questions regarding current insurance plans
  • Address inquiries about coverage, copayments, and premium billing
  • Provide information on network details, premiums, and deductibles

Requirements

  • 2+ years of healthcare customer service experience
  • 2+ years of call center experience
  • Strong computer skills
  • Ethernet internet connection and a private work area for home-based work

Qualifications

  • 2+ years of healthcare customer service experience and 2+ years of call center experience

Skills

Customer service * Computer skills *

* Required skills

Benefits

Dental Insurance
Short-Term Disability
Employee Assistance Program
Transportation benefits
Life Insurance (Voluntary Life & AD&D)
Vision Insurance
Long-Term Disability
Hospital indemnity insurance
Health Spending Account (HSA)
Medical Insurance
Accident insurance
Critical illness insurance
401(k) retirement plan
Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems

TEKsystems is a leading provider of business and technology services, accelerating business transformation for customers through expertise in strategy, design, execution, and operations.

Professional Services
View all jobs at TEKsystems →

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Customer Service Jobs Entry Level Member Services Representative Member Services Representative in United States Junior Member Services Representative All Member Services Representative Jobs

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