Member Services Representative
Posted 1 month ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role involves handling 50-70 inbound calls daily from members regarding their health insurance plans. The representative will address questions concerning coverage, copayments, premiums, network details, and deductibles.
Responsibilities
- Handle 50-70 inbound calls per day from members
- Answer questions regarding current insurance plans
- Address inquiries about coverage, copayments, and premium billing
- Provide information on network details, premiums, and deductibles
Requirements
- 2+ years of healthcare customer service experience
- 2+ years of call center experience
- Strong computer skills
- Ethernet internet connection and a private work area for home-based work
Qualifications
- 2+ years of healthcare customer service experience and 2+ years of call center experience
Skills
* Required skills
Benefits
About TEKsystems
TEKsystems is a leading provider of business and technology services, accelerating business transformation for customers through expertise in strategy, design, execution, and operations.