Medical Office Specialist

About This Role

This Medical Office Specialist position provides clerical expertise to ensure patients receive high-quality, efficient care by managing reception duties, scheduling, patient registration, and records. The role supports a team dedicated to positive patient interactions within MSO - Women's Health Group Sui.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers
• Schedule, cancel, and reschedule patient appointments
• Check in patients and properly document registration
• Perform insurance verification and verify patient demographics
• File and retrieve medical records/files
• Copy and fax documents
• Collect co-pays and cash from patients, get authorization on credit cards
• Enter charges, payments, and balance the day in the computer
• Coordinate continuity of patient care with external healthcare organizations and facilities and referrals from the primary care provider to a specialty care provider (for Patient Centered Medical Home certified practices)
• Participate on a team for data collection, health outcomes reporting, audits and programmatic evaluation related to Patient Centered Medical Home (for Patient Centered Medical Home certified practices)

Requirements

• Less than one year of experience

Qualifications

• Less than one year of experience is required, one to three years of experience is preferred.

Nice to Have

• One to three years of experience

Benefits