Medical Office Assistant

About This Role

The Medical Office Assistant will provide essential administrative and patient care support for the Corning Sleep & Pain Management team, ensuring a seamless experience for patients and providers.

Responsibilities

• Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail at the front desk
• Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions during check-out
• Verify demographic and insurance information, track encounters, and assist with billing processes
• Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization
• Work closely with the care team to support patient education, medication management, and preventative care coordination
• Transcribe notes, scan and file documents, and process medical record requests
• Maintain professional behavior, ensure OSHA compliance, and participate in training programs

Requirements

• High school diploma
• Strong multitasking ability
• Excellent communication
• Patient-focused approach to care

Qualifications

• High school diploma required
• Minimum of three years of medical office experience preferred

Nice to Have

• Completion of a Medical Assistant training program
• Minimum of three years of medical office experience
• Knowledge of medical coding

Benefits

Certifications