Medical Assistant / Patient Service Representative

About This Role

This role is responsible for representing the patient's interests and acting as a Medical Assistant/Patient Service Representative. This position supports the vision, mission, and strategic plans of Methodist Health System.

Responsibilities

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Maintain strict patient confidentiality, and use complete discretion when discussing patient information
• May perform intramuscular, intradermal or subcutaneous injections with complete documentation
• Assist physicians in providing nursing care to patients in accordance with clinic policies and procedures
• Take patient history and vitals
• Perform general nursing duties as appropriate within the licensure and state guidelines, conforming to OSHA Regulations and Precautions
• Demonstrate an extensive working knowledge and practice of infection control procedures
• Clean and disinfect all instruments and maintain QA reports for the autoclave
• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized
• On a monthly basis check for expired medication, keeping appropriate documentation and disposal
• Prepare FMLA forms and various documents that come in for physician review and signature

Requirements

• Graduation from an accredited program for medical assistants
• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date
• Valid Basic Life Support Certification
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Qualifications

• Graduation from an accredited program for medical assistants
• 2 or more years of professional medical assisting in a practice setting preferred

Nice to Have

• 2 or more years of professional medical assisting in a practice setting

Skills

* Required skills

Benefits

Certifications