Medical Assistant-Neurology

About This Role

Provide individualized medical care to assigned patients under the supervision of a licensed healthcare provider, assisting with health service delivery and maintaining positive patient relationships. Ensure efficient patient flow and support for providers while documenting pertinent medical information.

Responsibilities

• Provide individualized, medical care to assigned patients in person, electronically, and via telephone under supervision of a licensed health care provider
• Assist in the delivery of health care services to patients of varied backgrounds and ages
• Maintain positive relationships with patients and their families
• Work effectively with fellow employees to ensure efficient flow of patients throughout their visit
• Provide support to providers and to the attending physician
• Communicate via phone to ensure patient needs are met timely and accurately
• Access company's data systems to document pertinent medical information
• Support the patient and provider throughout the patient visit
• Ensure the patient and provider are prepared for the visit
• Ensure the patient’s questions are answered prior to leaving and prepare the room for the next appointment
• Provide excellent patient service through effective communication both over the phone and in person
• Complete appropriate documentation, including patient registration if necessary
• Maintain required clinical knowledge, technical skills, training, and credentials through personal professional development

Requirements

• High school diploma or equivalent
• Experience working with and maintaining confidential information
• Experience working in a fast-paced environment with minimal supervision
• Basic Life Support (BLS) from the American Heart Association
• Clinical knowledge
• Proficiency in using computers, software, and web-based applications
• Effective verbal and written communication skills
• Strong interpersonal and customer service skills

Qualifications

• High school diploma or equivalent
• Experience working with and maintaining confidential information in a fast-paced environment with minimal supervision

Nice to Have

• Completion of a formal medical assistant training program

Skills

* Required skills

Certifications