Medical Assistant Apprenticeship Program

About This Role

Join a rigorous Medical Assistant Apprenticeship Program to become a multi-skilled clinical professional, providing indirect and direct patient care under supervision while completing on-the-job training and related technical instruction.

Responsibilities

• Serve in a rigorous apprenticeship program for up to one year
• Provide indirect and/or direct patient care within scope of practice
• Contribute to completion of patient's chief complaint (e.g., respirations, blood pressure, pulse oximetry, height, weight, and temperature)
• Document patient/family needs and participate in planning and implementing care
• Administer ordered medications according to state laws and regulations (e.g., oral, injection, topically)
• Identify significant changes in patient condition through data collection and report to provider
• Maintain clinical and administrative skills per departmental competency guidelines
• Show patients to examination rooms and prepare them for the physician
• Maintain a safe and supportive environment by keeping work areas clean, orderly, and safe
• Assist patient and provider with virtual health visits, including setup, pre-charting, and troubleshooting
• Document in electronic medical records (EMR) accurately and appropriately
• Manage in basket messages in the electronic health record (EHR) under Provider’s verbatim instructions
• Perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out)
• Follow up on orders, appointments, referrals, and collect co-pays as needed
• Actively participate in ongoing training per Bon Secours Mercy Health and market recommendations

Requirements

• 2 endorsements/letters of recommendation from a BSMH leader, educator, mentor, etc. prior to interview
• High School/GED
• Enrollment in an approved Medical Assistant program within 30 days of employment
• 1 year of service with RSFH at time of application

Qualifications

• High School/GED and enrollment in an approved Medical Assistant program
• 1 year of service with RSFH required at time of application; 1 year of healthcare or clerical physician practice experience preferred

Nice to Have

• 1 year of healthcare or clerical physician practice experience
• BLS Basic Life Support (upon hire)

Benefits

Certifications