Meat Supervisor

About This Role

Supervise the daily operations of the Meat Department, ensuring quality control, optimal product display, and exceptional customer service. This role involves guiding junior team members and maintaining departmental standards within a bustling supermarket environment.

Responsibilities

• Ensure quality control during receiving, managing inventory and product quality, implementing the FIFO concept, and maintaining full product display
• Execute procedures for handling expired products and effectively manage shrinkage to minimize loss
• Deliver exceptional customer service with a welcoming approach, enthusiastically greeting and assisting customers
• Assist customers in product selection and offer recommendations to enhance their shopping experience
• Address customer complaints promptly, fostering positive relationships through attentive service and genuine engagement
• Provide guidance and supervision to junior team members, offer feedback on staff performance, and assist in staff training and development
• Lead by example, demonstrating proficiency in all assigned duties and setting a standard for excellence
• Prepare various products for sales activities, including cutting, deboning, slicing, packing, and labeling meat products for display
• Maintain workplace cleanliness and upkeep of work tools to ensure a hygienic and organized environment
• Familiarize oneself with the location of various Meat items and stay informed about departmental promotions
• Fulfill any additional responsibilities as assigned by superiors

Requirements

• Willingness to work flexible shifts, including weekdays, weekends, evenings, and statutory holidays
• Ability to stand for extended periods, regularly moving and lifting items weighing up to 40 pounds
• Not allergic to handling meat products
• Ability to work in low temperature environment (0-4 °C) and in freezing environment (-18 °C) occasionally
• Basic computer skills in MS Office
• Familiar with relevant tools and equipment, able to interpret product labels
• Ability to communicate in English
• Knowledge of workplace health and safety protocols
• Demonstrated commitment, accountability, and reliability in previous roles
• A good team player, capable of collaborating with and assisting colleagues
• Good organization, problem-solving, interpersonal, and customer service skills
• Positive, proactive, and self-motivated work ethic

Qualifications

• Minimum of 2 years of related experience

Nice to Have

• Proficiency in Chinese (Cantonese and/or Mandarin)

Skills

* Required skills

Benefits