Mailroom Specialist
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
Join a dynamic team as a Senior On-Site Service Specialist to provide exceptional operational support and enhance the client experience by managing high-volume print, production, sorting, and mailing services.
Responsibilities
- Operate high-volume 2D and/or 3D printers and copiers, ensuring consistent quality, accuracy, and efficiency
- Troubleshoot equipment issues and escalate technical problems as needed to ensure timely resolution
- Provide outstanding customer service by responding to inquiries, coordinating service calls, and managing job requests
- Maintain accurate records, manage inventory and supplies, and calculate charges for services rendered
- Collaborate with team members to ensure smooth workflow and timely delivery of completed jobs
- Support various onsite operations, including light maintenance, meeting room setup, and reception coverage as needed
- Follow all safety standards and protocols when handling equipment and materials to maintain a secure work environment
Requirements
- High school diploma or GED
- Minimum 1 year of relevant work experience
- Basic computer proficiency, including Microsoft Office (Word, Excel, Outlook)
- Strong communication skills
Qualifications
- High school diploma or GED
- Minimum 1 year of relevant work experience
Nice to Have
- Previous experience in copy services, print production, or related roles
- Basic understanding of electronics or copier/printer equipment maintenance
Skills
* Required skills
Benefits
About RICOH COLOMBIA
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. They empower digital workplaces by enabling individuals to work smarter from any location and harness the power of in...