Lounge Server

About This Role

Serve food courses and alcoholic beverages to guests, ensuring satisfaction with each course and managing payment processes. This role maintains cleanliness of work areas and adheres to company safety and service standards.

Responsibilities

• Serve food courses and alcoholic beverages to guests
• Set tables according to event type and service standards
• Answer questions on menu selections
• Communicate with the kitchen regarding menu inquiries, wait times, re-cook orders, and product availability
• Record transactions in the MICROS system at the time of order
• Check in with guests to ensure satisfaction with food courses and beverages
• Maintain cleanliness of work areas, china, and glass throughout the day
• Complete closing duties, including restocking items and turning off lights
• Present physical and accurate checks to guests and process payments
• Follow all company and safety and security policies and procedures; report accidents and unsafe work conditions

Requirements

• Ability to serve food and alcoholic beverages
• Knowledge of menu selections and ability to communicate with kitchen staff
• Proficiency in recording transactions (e.g., MICROS system)
• Ability to maintain cleanliness standards
• Capacity to stand, sit, or walk for extended periods
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance

Qualifications

• High school diploma or G.E.D. equivalent
• At least 1 year of related work experience

Skills

* Required skills