Leasing Consultant

About This Role

This role is essential for delivering exceptional customer experiences and building strong community partnerships within student living. The position combines marketing, relationship building, administration, and customer service.

Responsibilities

• Prioritize interactions and communication with customers, providing community and amenity tours.
• Provide feedback on sales barriers and customer objections to the management team.
• Execute sales and engagement initiatives.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting, and executing customer experience and engagement initiatives.
• Represent the community positively and professionally, both in and out of the office.
• Demonstrate proficiency with general community, market, and policy knowledge.
• Log, file, and retrieve customer packages.
• Assist with general housekeeping involved with maintaining the office, clubhouse, grounds, and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

Requirements

• Customer-centric mindset
• Agility and flexibility with a frequently changing environment
• Great communication and interpersonal skills with a diverse population
• Reliability and self-discipline
• Availability to work during summer, holidays, and Turn periods

Benefits