Leasing Consultant

About This Role

This role combines marketing, relationship building, administration, and customer service to provide an exceptional customer experience and foster strong community partnerships within the student living sector.

Responsibilities

• Prioritize interactions and communication with customers, providing community and amenity tours.
• Provide feedback on sales barriers and customer objections to management.
• Execute sales and engagement initiatives.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and various communication platforms to engage customers.
• Assist with planning, promoting, and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Represent the community positively and professionally, both in and out of the office.
• Demonstrate proficiency with general community, market, and policy knowledge.
• Log, file, and retrieve customer packages.
• Assist with general housekeeping for the office, clubhouse, grounds, and amenities.
• Schedule and follow up on maintenance requests for timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

Requirements

• Customer-centric mindset
• Agility and flexibility in a frequently changing environment
• Great communication and interpersonal skills with a diverse population
• Reliability and self-discipline
• Availability to work during summer, holidays, and Turn periods